Furniture is a big purchase. Here is exactly how it works if a piece is not right once it is home.
Bring it back within 3 days of delivery, in the condition it left us, with your receipt, and we will exchange it or refund it the way you paid.
A restocking charge of 20% applies to a stocked piece that comes back, because it goes back on the truck and back on the floor.
Special orders are made for you — a fabric, a finish or a size we do not keep — and are final once the maker starts on them. We tell you it is a special order before you pay.
The delivery fee covers the truck and the crew and is not refunded.
Something arrived damaged or not as it should be? That is on us. Tell us within 48 hours and we put it right — call (706) 303-1110.
Have your receipt number handy. We book the pickup or the exchange on the call.
A photo helps if something is not as it should be.
Monday through Friday nine to six, Saturday nine to five, closed Sunday
Your receipt carries the terms your order was sold under; those are the ones that count.